Customer Care - Policies
Acceptable Conduct Policy for IP Services

CyberLynk's Acceptable Conduct Policy (the "Policy") for CyberLynk IP Services, including leased line connections, co-location and resellers of IP space, is designed to help protect CyberLynk, CyberLynk's customers and the Internet community in general from irresponsible or, in some cases, illegal activities.

CyberLynk IP customers shall not, nor shall they permit or assist others to abuse or fraudulently use CyberLynk IP Services, including but not limited to the following:

1. Sending unsolicited e-mail that causes complaints from the recipients of such unsolicited e-mail; or,
   
   
2. Mailbombing and/or "SPAMMING" (sending large quantities of unwanted or unsolicited e-mail to individual e-mail accounts); or,
   
   
3. Unauthorized attempts by a user to gain access to any account or computer resource not belonging to that user (e.g., "spoofing"); or,
   
   
4. Obtaining or attempting to obtain service by any means or device with intent to avoid payment; or,
   
   
5. Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any CyberLynk customers or end-users by any means or device; or,
   
   
6. Knowingly engage in any activities that will cause a denial-of-service (e.g., synchronized number sequence attacks) to any CyberLynk customers or end-users; or,
   
   
7. Using CyberLynk's Services to interfere with the use of the CyberLynk network by other customers or authorized users, or in violation of the law or in aid of any unlawful act.

Each CyberLynk IP customer is responsible for the activities of its customer base or end-users and, by accepting service from CyberLynk, is agreeing to ensure that its customers abide by this Policy. Complaints about customers or end-users of a CyberLynk IP customer will be forwarded to the CyberLynk IP customer's hostmaster for action. If irresponsible or illegal activity continues, then the CyberLynk IP customer's services may be subject to termination or other action as CyberLynk deems appropriate without notice.

As stated in the terms and conditions for CyberLynk IP Services, CyberLynk has the right to terminate the account of an offending customer or take other action as CyberLynk deems appropriate without notice (e.g., address filtering).

CyberLynk reserves the right to modify this Policy at any time.

Report Policy violations to abuse@cyberlynk.net

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